Policies & Discounts
Frequent Nomination Plan :
In recognition of those clients who frequently nominate participants on public programs offered by Al-Khobraa, a special frequent nomination discount of 10% on paid fees will be given if 10 or more candidates are nominated per year.
This special discount will apply to the 10th paid nomination onwards on programs offered during this year. Moreover, clients who nominated 10 or more participants in the previous year will be eligible for the 10% discount for every nomination
this year.
Several Nominations on the Same Program :
In addition to the above plan, one extra free place is offered to any organization that makes 2 paid nominations for the same program and dates.
Registration Terms :
All nominations to our public events are to be processed by the client's HR/Training department.
Self-Nominations to our public events are to be paid in advance using the payment by self option on the online registration form. A refund will be issued back to the client in the event of program cancellation or seat unavailability.
Registration confirmation is subject to Al-Khobraa review of registration request and seat availability.
Cancellation Terms
If a confirmed registration is cancelled less than 10 calendar days prior to the program start date, a substitute participant may be nominated to attend the same program, or a 20% cancellation charge is applied. The same 20% cancellation fee
will be charged in case the participant is a no-show.
Program Refund & Complaint Resolution Policies
For more information regarding administrative policies such as refund and complaint, please contact Al-Khobraa Training & Consulting Head Office at +971 2 626 33 26
By facilitating the structure and contents of its training programs as well as its processes for assessment, Al-Khobraa will exploit reasonable effort to:
Ensure delegates/candidates receive fair and equal opportunities in order to help and encourage them to reach their full potential through training and development while safeguarding the integrity of its training programs.
Prevent unnecessary barriers to achievement (including but not limited to arrangements for access, assessment of training needs, reasonable adjustment and special consideration).
Guarantee fair assessment to all delegates/candidates, including those with particular assessment arrangements;
Comply with all existing legislative requirements in relation to equal opportunity (If Al-Khobraa is delivering programs in another country, due consideration is given to any geographical variations in equal opportunity legislative requirements).
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