Successful Planning, Organizing and Control

Introduction

The primary challenge of managers is to get things done effectively and efficiently with and through people. This course introduces the four universal functions of management known as Planning, Organizing, Leading, and Controlling (POLC) to help managers in their job. Analyzing and forecasting are also important tools of planning and the course introduces different techniques such as environmental scanning, budgeting, and breakeven analysis. In addition, the course covers basic concepts of project planning such as Work Breakdown Structures (WBS), 'PERT' diagrams, 'Gantt' charts, and 'Load' charts. When major projects or initiatives are launched, changes in the organization are often needed for the project or initiative to succeed. For this purpose, the course also introduces a module on change management and on dealing with resistance to change. In that module, participants will learn the principles of change management and how to implement five managerial activities essential to managing resistance to change.

Objectives

By the end of the program, participants will be able to:

• Link the fundamentals of how businesses operate to organization development.
• Know the importance of having a corporate vision and communicating it.
• Develop organization structures to meet varying business needs.
• Forecast ongoing workforce requirements and develop action plans.
• Calculate the real cost of turnover.
• Link succession planning to continued business success.
• Explain the importance of planning and employing the 'SMART' criteria to objectives set
• Use environmental scanning, budgeting, and breakeven analysis as tools for planning and forecasting
• Define projects and apply project management techniques such as 'PERT' diagrams, 'Gantt' charts, and 'Load' charts
• Recognize the importance of control, and of properly utilizing key performance measures to keep work on track
• Assess the impact of organizational change and manage people's resistance to change

Training Methodology

This is an interactive course. There will be open question and answer sessions, regular group exercises and activities, videos, case studies, and presentations on best practices. Participants will have the opportunity to share with the facilitator and other participants what works well and not so well for them, as well as work on issues from their own organizations. The online course is conducted online using MS-Teams/ClickMeeting.

Who Should Attend?

Human Resources professionals who wish to obtain in-depth knowledge and understanding of the concepts and techniques involved in the organization, manpower management, and succession planning.

Course Outline

Business Perspective on Organization

• Introduction
• Vision, Mission, and Values- Being Strategic
• Strategic Perspectives
• The Focus on Planning for Human Resources
• Business Planning
• Strategy Decision-Making
• Business Culture
• Business Culture - What Is It?
• Job Satisfaction - A Great Place to Work?
• 5 Myths About Culture
• Cultural Change - Can It Really Happen?
• Introduction to Employee Surveys
• Culture - The Role of Values

Organization

• Organization Design - Key Terms and Processes
• Choosing the Organization You Need
• Practical, Not Theoretical
• Key Terms in Organization
• Types of Organization Structure
• Common Mistakes in Organization
• Four Pillars of a High-Performance Organization

Workforce Management

• What Is Workforce Planning and Why Is It Necessary?
• Attraction and Retention
• The Cost of Turnover
• Processes
• Impact of a Changing Business Environment – Planning in Downturns
• Priorities
• Roles and Responsibilities

Succession Planning

• What is Succession Planning?
• Why Have Succession Plans, and What Do They Achieve?
• Building and Managing a Talent Pool
• Monitor, Evaluate, and Revise
• KPIs in Succession Planning
• Success in Succession Planning
• The Jack Welch Way

Control and Performance Measurement

• Definition of control
• The planning and controlling link
• Importance of control
• The control process
• Measuring: what and how
• Sources of information for measuring performance
• Managerial decisions in the control process
• Organizational performance measures
• Feedforward, concurrent, and feedback controls
• Information controls and balanced scorecards
• Contemporary issues in control

Planning Tools and Techniques

• Analysis of the environment
• Forecasting techniques
• Definition of benchmarking
• The benchmarking process
• Allocating resources and budgets
• Breakeven analysis
• Limitations of breakeven analysis

• Project planning and scheduling

Definition of a Project

• The work breakdown structure
• Simple network diagrams
• Steps in developing a 'PERT' chart
• Forward and backward scheduling
• Finding the critical path
• Gantt and Load charts

The Change Process

• 5 Steps of EffecThe training methodology is interactive with group exercises and is suitable for all employees involved in functions management. The pace and level of the training workshop is customized to the understanding of the delegates. Ongoing back-up and support is available after the training on request to the supplier, and the training course is also available for in-house presentation as well as for “Competency Transfer”.tive Change
• Overcoming Resistance
• Getting Buy-In
• A Final Comment on Change