Microsoft Office 365 Training

Introduction

Office 365 is a plan that allows users access to Office applications, as well as other services via the internet. Office 365 can be used for both home and business systems, with the appropriate applications being available. This course aims to help professionals improve productivity using Microsoft’s latest AI tools. Master AI-powered automation using Microsoft 365 tools like Word, Excel, Outlook, and Teams. Learn to streamline workflows, improve productivity, and enhance collaboration across digital workspaces. Get hands-on experience and practical skills aligned with real-world business needs and modern workplace trends.

Objectives

Students will learn to:

• Learn core skills in Office 365 applications
• Learn advanced skills in Word and Excel
• Master across Office 365 applications
• Configure your Microsoft 365 tenant
• Manage your Microsoft 365 tenant
• Implement identity synchronization
• Manage identity and access in Microsoft 365
• Manage your security services in Microsoft Defender XDR
• Implement threat protection by using Microsoft Defender XDR
• Explore data governance in Microsoft 365
• Implement compliance in Microsoft 365
• Manage compliance in Microsoft 365

Training Methodology

This course methodology blends theoretical understanding of cloud services with practical, hands-on training across core apps (Word, Excel, Teams, Outlook, OneDrive) and advanced features (Security, Power BI), using integrated learning, real-world scenarios, downloadable files, and exercises to boost productivity, collaboration, and digital transformation skills for various user levels.

Who Should Attend?

The Microsoft 365 Course is designed for individuals who want to gain a foundational understanding of Microsoft 365, a cloud-based productivity suite and collaboration tools. A variety of professionals can benefit from this course, such as:

• Business Users
• Office Workers
• Administrative Staff
• Technical Consultants
• Technical Support Staff
• Business Owners
• Technical Recruiters

Course Outline

Module 1: Describe Cloud Computing

• Introduction to Microsoft Azure Fundamentals
• Introduction to Cloud Computing
• What Is Cloud Computing
• Shared Responsibility Model
• Define Cloud Models
• Describe the Consumption-Based Model

Module 2: Describe the Benefits of Using Cloud Services

• Introduction
• Benefits of High Availability and Scalability in the Cloud
• Benefits of Reliability and Predictability in the Cloud
• Benefits of Security and Governance in the Cloud
• Benefits of Manageability in the Cloud

Module 3: Describe Cloud Service Types

• Introduction
• Describe Infrastructure as a Service
• Describe Platform as a Service
• Describe Software as a Service

Module 4: What Is Microsoft 365?

• Introduction
• Describe the Differences Between Office 365 and Microsoft 365
• Describe Windows 365
• Microsoft 365 Empowers Workers in This Hybrid World of Work
• Explore Microsoft 365 Tenant

Module 5: Describe Productivity Solutions of Microsoft 365

• Introduction
• Describe the Productivity Capabilities and Benefits of Microsoft 365
• Describe Microsoft 365 Apps
• Describe Work Management Tools in Microsoft 365
• Describe Additional Microsoft 365 Productivity Apps

Module 6: Describe Collaboration Solutions of Microsoft 365

• Introduction
• Describe the Collaboration Capabilities and Benefits of Microsoft 365
• How Microsoft Teams Promotes Collaboration and Enhances Teamwork
• Describe the Microsoft Viva Apps
• Describe How Yammer Helps Communities Connect and Grow

Module 7: Endpoint Modernisation, Management Concepts, and Deployment Options in Microsoft 365

• Introduction
• Describe the Endpoint Management Capabilities of Microsoft 365
• Compare the Differences of Windows 365 and Azure Virtual Desktop
• Deployment and Release Models for Windows-as-a-Service (WaaS)
• Identify Deployment Methods and Update Channels for Microsoft 365 Apps

Module 8: Describe Analytics Capabilities of Microsoft 365

• Introduction
• Capabilities of Viva Insights
• Capabilities of the Microsoft 365 Admin Center and Microsoft 365 User Portal
• Reports Available in the Microsoft 365 Admin Center and Others

Module 9: Describe the Function and Identity Types of Microsoft Entra ID

• Introduction
• Describe Microsoft Entra ID
• Describe Types of Identities
• Describe Hybrid Identity
• Describe External Identities

Module 10: Describe Access Management Capabilities of Microsoft Entra ID

• Introduction
• Describe Conditional Access
• Describe Microsoft Entra Roles and Role-Based Access Control (RBAC)

Module 11: Describe Threat Protection with Microsoft 365 Defender

• Introduction
• Describe Microsoft 365 Defender Services
• Describe Microsoft Defender for Office 365
• Describe Microsoft Defender for Endpoint
• Describe Microsoft Defender for Cloud Apps
• Describe Microsoft Defender for Identity
• Describe Microsoft Defender Vulnerability Management
• Describe Microsoft Defender Threat Intelligence
• Describe the Microsoft 365 Defender Portal

Module 12: Describe Security Capabilities of Microsoft Sentinel

• Introduction
• Define the Concepts of SIEM and SOAR
• Threat Detection and Mitigation Capabilities in Microsoft Sentinel
• Describe Microsoft Security Copilot

Module 13: Compliance Management Capabilities in Microsoft Purview

• Introduction
• Describe the Microsoft Purview Compliance Portal
• Describe Compliance Manager
• Describe Use and Benefits of Compliance Score

Module 14: Microsoft’s Service Trust Portal and Privacy Capabilities

• Introduction
• Describe the Offerings of the Service Trust Portal
• Describe Microsoft's Privacy Principles
• Describe Microsoft Priva

Module 15: Describe Microsoft 365 Pricing, Licensing, and Billing Options

• Introduction
• Explore Pricing Models for Microsoft Cloud Services
• Explore the Billing and Bill Management Options
• Explore the Available Licensing and Management Options

Module 16: Describe Support Offerings for Microsoft 365 Services

• Introduction
• Explore Support Options for Microsoft 365 Services
• Explain Service Level Agreement (SLAs) Concepts
• Identify How to Track the Service Health Status
• Explore How Organisations Can Share Feedback on Microsoft 365 Services