Mini MBA: HR Management – Taking HR to the Next Level

Introduction

As the international environment becomes ever more complex and demanding, organizations are placing a premium on HR Professionals whose outlook, knowledge and skills enable them to achieve and maintain success in an increasingly challenging environment. This training course will focus on providing participants with maximum take-home value from their investment in their own development. While this Mini-MBA does not provide participants with a formal qualification, it does introduce participants to all the key areas that would be covered in a formal MBA Programme majoring in HR. This interactive and engaging training course examines how to master the critical areas of Human Capital Management, HRM and Learning & Development. On this training course, you will learn how to become a real partner in the organization.  You will also learn about the latest and best practices in training and organizational learning.

This training course will highlight:

• Best practice in HR and Human Capital Management
• Training management in world-class organizations
• Employee reward, performance and resourcing
• Organizational strategy and its link to HR
• Managing your training and learning spend properly
• Career development and talent management

Objectives

• Master the new HR strategic process
• Be able to transform strategic requirements into HR objectives using the 6 S model
• Demonstrate an understanding of organizational learning theory
• Explain the concept of effective training management
• Utilize the skills of organizational development for organizational learning & training management
• Apply appropriate skills for developing a learning organization
• Develop training suitable for a particular audience or workgroup
• Explain the importance of strategic human capital management
• Formulate a plan to transform strategic requirements into HR objectives
• Demonstrate an understanding of employee resourcing, recruitment & reward
• Understand performance management in a multi-cultural environment
• Illustrate examples of best practice in managing people
• Be able to create HR strategic action plans to achieve business objectives
• Be able to provide innovative predictive information
• Have practiced business information interviews and presenting results
• See the big picture for the future of employment and performance through people
• Build your professional confidence
• Identify the context for change – the economic and social changes that are driving employment change
• Identify current employment practices and establish an agenda for change
• Look at international developments in employment practices
• Establish a series of best practices covering such issues as Leadership and Management Style, Recruitment and Retention, Performance Management, Work Organization, Equal Opportunities, Industrial Democracy, Employee Relations and Communications, Consultation and Involvement

Training Methodology

This training course will utilize a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. This course includes stimulating presentations supporting each of the topics together with interactive trainer lead sessions of discussion. There will also be practical sessions where participants have the opportunity to practice and experience course-related activities. Realistic and fun exercises, short video presentations, small group work, case studies, exercises, and feedback, will be used to facilitate learning.

Who Should Attend?

• Human Resources (HR) Staff at all levels
• Staff who need to be competent in Human Resource Management (HRM)
• HR Business Partners
• Learning & Development Staff
• Managers, Supervisors and Leaders in all sectors
• Occupational Health & Safety Personnel
• Anyone concerned with organizational learning
• Those who need to know more about Organizational Development (OD)
• Anyone concerned with maximizing the investment in Human Capital
• Anyone involved in Learning & Development, Training or Talent Management
• Anyone who needs to understand the workings of the modern HR Department

Course Outline

 Leading Strategic HR Transformation: The Formulation of Strategy, how it Works – The Process Explained

• Introductions and program objectives
• Why taking HR to executive level is such a good idea – greater opportunities, bigger job – long term security & it’s what world class businesses want
• Where strategy fits with the Vision, mission and operating plans
• Traditional approach to strategic planning
• The new HR model -10 steps needed to form a HR strategy
• The strategic model how it works– case studies and DVD

Translating Strategic Requirements into Business Action Plans – Including the Formation of HR Budgets

• The formation of Strategic objectives and how to translate them into the HR 6 S model
• Building Business actions plans – step one – group exercise
• Building Strategic action plans –getting others committed – part two –group exercise. No SAP –what can happen –DVD QE2
• Producing Executive financial information – unit costs and spend analysis. Group exercise

Mastering Predictive Trends & Management Information – Getting the Big Picture

• Why executives need predictive information
• Executive must be good at predictive information – trend analyze – exercises
• Software for predictive planning and trend analysis
• Other predictive factor to review, succession planning, emergency planning

Key Performance Factors – Maximizing Human Capital

• Measurement tools –organizational maturity, corporate culture etc.
• Relationship between performance and competence
• Valuing human capital – how to do it -exercise
• Critical performance indicators – exercise
• Presenting at executive level – exercise

Understanding and being able to Act on High Level HR Trends

• World trends – employment, inclusion, new employee expectations – DVD
• World business trends – leadership, team working, employment/ supervision ratios
• Changing Trends relating to HR

The Business of HR: The Context for Change

• The big picture – Free Trade Agreements, World Trade Organization, single currency, social changes etc.
• The strategic response
• Leadership and management style
• Recruitment and retention

Managing Performance, Behavior and Culture

• Performance Management for grown-ups
• Improving managerial performance
• The Psychological Contract
• Climate and Culture
• Coaching, mentoring; Counseling; Giving Feedback

Implications for Employment Practice

• Work Organization
• The use of Competencies
• Human Capital Management

Employee Relations

• Rights versus responsibilities
• Poor performance procedure
• Disciplinary procedure
• Grievances
• Equal Opportunities

The Future for Employment Practices

• Industrial Democracy
• The role of employee representatives
• Communications
• Consultation
• Involvement
• Program review and presentation of mini MBA certificates